Support Centre
An archive of our articles on a range of topics
Email server settings
The following server settings apply to all email addresses ending @virtual.net.au as well as to the majority of email services provided as part of our Virtual Computers web hosting services. Incoming mail server: mail.virtual.net.au This server supports the following...
Is this a scam or is this email legitimate?
Identifying email from Virtual Computers Broadcast announcements from Virtual Computers all contain the [Virtual Computers] tag in the subject line of the email. We might vary that tag in the future, but there will always be something in the subject like that...
Someone says they hacked my email – What do I do?
This article has been prompted by a recent spate of emails received by our clients. They're also being received by customers of other ISPs. The emails include the recipient's email address and a password, along with common claims such as: Your mailbox was...
Ways to pay your Virtual Computers accounts
BPAY allows you to pay your account electronically using telephone or Internet banking services provided by your Bank, Credit Union or Financial Institution. BPAY payments are processed during the overnight banking cycle, and credited to your Virtual Computers account...
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