1300 132351 info@virtual.net.au

BPAY allows you to pay your account electronically using telephone or Internet banking services provided by your Bank, Credit Union or Financial Institution. BPAY payments are processed during the overnight banking cycle, and credited to your Virtual Computers account the following day. (eg payments made on Wednesday before your bank’s “cut-off time” are credited by Virtual Computers on Thursday. Payments made on Saturday are not processed until Monday night by your bank, and do not appear on your Virtual Computers account until Tuesday).

To make a BPAY payment, you will need our biller code (21261) and your account reference number, which appears on your account invoices.

For more information on BPAY, and to see if your financial institution participates in the BPAY program, visit www.bpay.com.au.

Virtual Computers accepts account payments using Visa, MasterCard, American Express & Diners Club cards.

To make a one-off credit card payment using a Visa, Mastercard, American Express or Diners Club card, either:

  • Follow the link provided in the email that accompanied your invoice to pay online
  • Call 1800 021548 to pay using our automated telephone service.
    When prompted, our Biller ID is 113316, and you reference number is the 8-digit BPAY Reference located near your name on your invoice. 
    The automated payment service is available 24 Hours a day, every day
  • Call our office on 1300 132351 to speak to a staff member and pay using your credit card during office hours
  • Or use the one-off payment authorisation form and mail or fax it to us

To authorise ongoing (automatic) payment by credit card, please use the credit card authorisation form.

To pay your Virtual Computers account by EFT, please use the following account details:

BSB:  923 100 
 Account: 19256612 
 Payee: Virtual Computers Pty Ltd 

It is VITAL that you specify the “BPAY Ref” number from your invoice as the EFT reference. We MUST receive this information to be able to process your payment correctly and efficiently. Virtual Computers will not be responsible for delayed processing of payments if you do not specify this information correctly.

If an EFT payment does not get credited to your account within 2 banking days, please contact accounts@virtual.net.au giving details of the transfer.

To authorise automatic payment of your Virtual Access accounts using Direct Debit from your bank account, please print and return the direct debit authorisation form.

Cheques or money orders should be made payable to “Virtual Computers Pty Ltd” and mailed to PO Box 91, Doreen, 3754. Please write your account number, BPAY reference number or invoice number on the back of your cheque or money order. Failure to do so may result in a delay in processing, or incorrect processing of your payment.