BPAY

BPAY allows you to pay your account electronically using telephone or Internet banking services provided by your Bank, Credit Union or Financial Institution. BPAY payments are processed during the overnight banking cycle, and credited to your Virtual Access account the following day. (eg payments made on Wednesday before your bank's "cut-off time" are credited by Virtual Access on Thursday. Payments made on Saturday are not processed until Monday night by your bank, and do not appear on your Virtual Access account until Tuesday).

To make a BPAY payment, you will need our biller code (21261) and your account reference number, which appears on your account invoices.

For more information on BPAY, and to see if your financial institution participates in the BPAY program, visit www.bpay.com.au.

Credit Card Payment

Virtual Access accepts account payments using Visa, MasterCard, American Express & Diners Club cards.

To make a one-off credit card payment, either:

	Use our My Account service to make a payment online
	Call our office on 1300 132351
	Use the authorisation form and mail or fax it to us

To authorise ongoing (automatic) payment by credit card, please use the authorisation form.

Direct Debit

To authorise automatic payment of your Virtual Access accounts using Direct Debit from your bank account, please print and return the request form with a deposit slip from your account (original or copy).

Please note that the direct debit service is NOT available for block time accounts at this time.

Payment by cheque or money order

Cheques or money orders should be made payable to "Virtual Computers Pty Ltd" and mailed to PO Box 2302, Templestowe Lower, 3107. Please write your account number or username on the back of your cheque or money order, or include your invoice remittance slip with your payment. Failure to do so may result in a delay in processing, or incorrect processing of your payment.

EFT Payments

While we are happy to accept payments by EFT, we do PREFER that you use BPAY instead. The BPAY system includes a number of safeguards to ensure rapid processing of your payment.

If you are unable to use BPAY, but have access to EFT facilities, please call our administration office on 1300 132351 during business hours for our banking details.

It is VITAL that you specify the "BPAY Ref" number or your account username (in brackets, near the address on your invoice) as the EFT reference. We MUST receive this information to be able to process your payment correctly and efficiently. Virtual Access will not be responsible for delayed processing of payments if you do not specify this information correctly.

If an EFT payment does not get credited to your account within 2 banking days, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it giving details of the transfer.